About Us

Brianna’s Bangles and Beads is a company that provides handcrafted jewelry and accessories to individual consumers as well as organizations. We strive to provide the most unique jewelry creations using the finest crystals, gems and metals. Many of our items are hand crafted, therefore unique in many ways. Many items can be customized for group or organizations, therefore bulk orders are accepted. In addition, we also provide embroidered apparel.  We provide customized services for jackets, hoodies and shirts just to name a few.

Our goal is simple. It is to provide a unique and quality product that is affordable to all.

General Policy 

  • Brianna’s Bangles and Beads, LLC. is a licensed business providing retail merchandise to organizations and individual consumers.
    Our shipping, payment, returns and custom order policy is as follows: 

Shipping Policy 

  • All orders are shipped U.S mail and free of charged if shipped within the continental US.
     

  • International shipments will be processed differently. These orders should be emailed or called in. DO NOT ORDER ONLINE. To place an order that will be sent to an international destination, please email your request to briannasbangles@ aol.com or call 301-560-1233. We will determine the shipping cost and upon customer approval, we will send you a PayPal invoice or you can place your order over the telephone using a credit card.

  • All shipments will be shipped to the address provided by the customer via U.S. Mail. U.S mail is not guaranteed, therefore allow a few days for delivery. Delivery for some destinations take longer than others.

  • For Express services, please call or email. We will determine the cost of expedited service based on when you want to receive it. A PayPal invoice covering the merchandise and shipping cost will be sent to you.

  • Merchandise usually ships out within 3-5 business days from the time the order is received. At any time, shipment is longer due to back order, you will be notified. If the availability is too long, you will have the option to cancel the order and you will be provided a full refund.

  • We are not responsible for any package loss or damage. However, in the event of a loss or damage package and we can provide verification that the package was properly packaged and shipped, Brianna’s will not be responsible nor required to replace lost or damage items.

  • If packaging is torn or damaged upon arrival, it is the responsibility of the customer to refuse the package or notify the carrier. 

  •  Your billing address does not need to match your shipping address; however, it is the customer 's responsibility to provide the correct shipping information.  

Payment Method 

  • Brianna’s Bangles accepts all major credit cards, however online purchases will be made through PayPal.  If you do not wish to use PayPal, you may call us and provide credit card information over the telephone or you may send a Money Order or cashier's check. If paying with Money Order or Cashier’s check, your package will ship after the payment is received and cleared.

Return Policy 

  • Requests for return must be made within 15 days from the time the order is shipped.

  • Returns must be per-authorized by Brianna’s before being returned. To request authorization to return a item or order, please call or email Brianna's

  • Once authorization is given,  Brianna's we will provide you an address of where to send the return.  It will be the responsibility of the customer to send the item or order to Brianna's.

  • If an item is being returned due to no fault of Brianna’s and item is not being replaced by another item, there will  be a 30% restocking fee. 

  • If an item is being replaced due to it being  damaged, Brianna's will replace at no additional charge and will absorb the shipping charge for sending an replacement.

  •  All refunds will be made in the form of a store credit.
                                        
                           Out of Stock items
     

  • If an item is out of stock, it may be because we have not had the chance to replenish the item or the item is going to be discontinued.  Whatever the case, if you are interested in purchasing the out of stock item, please email or call us. There is a good chance we may be able to  accommodate your request given that we make we make the majority of our items.
                                  
                       
    Embroidered Apparel

  • If you are interested in a embroidered design that is not on the garment of your choice. Please email or call us. There is a good chance we may be able to accommodate your request since we make many of our items. There will be no additional costs such as setup providing it is a design already being used.

Custom Orders 

 
  • Custom orders are available upon request.  Customer orders are not to be requested online, instead please email or call us.  Custom orders will be priced differently than those items that are online.

  • Upon approval of a custom order, a 50% deposit will be required before any work begins with the balance due before shipping. To get started, Complete the Contact Us  form and submit.

Get in Touch

Frederick MD 21703

301-560-1233

Contact Us
 

301-560-1233

©2020 by Brianna's Bangles and Beads,LLC.