About Us

Brianna’s Bangles and Beads is jewelry and accessories company providing handcraft jewelry and accessories to individual consumers as well as organizations. We stride to provide the most unique jewelry creations using the finest crystals, gems and metals. Many of our items are hand crafted, therefore unique in many ways. Many items can be customized for group or organizations, therefore bulk orders are accepted.
In addition, we also provide embroidery and garment embellishment services. We embroidery on various garments as well as provide customize services for jackets, hoodies and shirts to name a few.

Our goal is simple. It is to provide a unique and quality product that is affordable to all.

General Policy 

  • Brianna’s Bangles and Beads, LLC. Is a licensed business providing retail merchandise to organizations and individual consumers.
    Our shipping, payment, returns and custom order policy is as follows: 

Shipping Policy 

  • Shipping rate is calculated based on the products' weight/volume and destination sent U.S Mail. Shipping is included in the merchandise fee providing it is shipped to a destination with United States only.
     

  • International shipments will be processed different. These orders should be emailed or called in. DO NOT ORDER ONLINE. To place an order that will be sent to international destination, please email your request to briannasbangles@ aol.com or call 301-560-1233. We will determine the shipping cost and upon customer approval, we will send you a PayPal invoice or you can place your order over the telephone.
     

  • All shipments will be shipped to the address provided by the customer via U.S. Mail. U.S mail is not guaranteed, therefore allow a few days for delivery. Delivery for some destinations are longer than others.
     

  • For Express services, please call or email. We will determine the cost of expedited service based on when you want to receive it. A PayPal invoice covering the merchandise and shipping cost will be sent to you.
     

  • Merchandise usually ships out within 3-5 business days from the time the order is received. At any time, shipment is longer due to back order, you will be notified. If the availability is too long, you will have the option to cancel that item and you will be provided a full refund.
     

  • We are not responsible for any package loss or damage. However, in the event of a loss or damage package and we can provide verification that the package was properly packaged and shipped, Brianna’s will not be responsible nor required to replace lost or damage items.
     

  • If packaging is torn or damaged upon arrival, it is the responsibility of the customer to refuse the package or notify the carrier.  

  •  Your billing address does not need to match your shipping address; however, it is the customer responsibility to provide the correct shipping information.  

Payment Method 

  • Brianna’s Bangles accepts all major credit cards, however online purchases will be made through PayPal.  If you do not wish to use PayPal, you may call us and provide credit card information over the telephone or you may send a Money Order or cashier's check. If paying with Money Order or Cashier’s check, your package will ship after the payment is received and cleared.

Return Policy 

  • All sales are considered FINAL. 

  • Before shipping merchandise, BRIANNA’S BANGLES double-check to ensure the quality of the products prior to shipping.  However, if merchandise is defective, please contact Brianna’s via email within 10 business days of delivery. 

  • Returns must be per-authorized by Brianna’s before being return. Failure to do so will not be the responsibility of Brianna’s to replace or fix.

  • If an item is being returned due to no fault of Brianna’s and item is not being replaced by another item, there will  be a 30% restocking fee.  If the item is being replaced at no fault to Brianna’s, a shipping/handling charge for sending out the replacement item will be charged.

  • Refund will be made for the defective merchandise in the form of a store credit.

Custom Orders 

 
  • Custom orders are available upon request.  Customer orders are not to be requested online, instead email or call us.  Custom orders will be priced differently than those items that are online.

  • Upon approval of the custom order, a 50% deposit will be required before any work begins with the balance due before shipping. To get started, Complete the Contact Us  form and submit.

Get in Touch

Frederick MD 21703

301-560-1233

Contact Us
 

301-560-1233

©2020 by Brianna's Bangles and Beads,LLC.